Thank you for shopping with us! We strive to provide you with the best possible shopping experience. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please carefully read the following guidelines regarding product returns:
- Products can be returned within 30 days from the date of purchase.
- To initiate a return, please contact our customer service team within the 30-day period via email (Info@divotboard.com)
- Please provide the following information when requesting a return:
- Order number
- Product name
- Reason for return
- The customer is responsible for the cost of shipping the product back to us. We recommend using a trackable shipping method to ensure the safe return of the item.
- Once we receive the returned item, we will process the refund.
- The refund will be issued to the original method of payment used during the purchase.
- Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or provide a refund, depending on your preference.
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.
Thank you for choosing Divot Board. We appreciate your business!